Privacy Policy

Your privacy is important to us!

Introduction

At Arkahna Pty Ltd, we value your privacy and are committed to safeguarding your personal information. This policy outlines our practices for collecting, using, and disclosing your personal data in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR).

Definitions

  • "Personal information" refers to any data that identifies you as an individual.
  • "Processing" includes collecting, using, storing, and transferring your personal information.

Information We Collect

We collect personal information through various channels:

  • Directly from you when you interact with us in person, electronically, or via our website.
  • Automated interactions on our website through cookies or similar technologies.
  • From third parties, like analytics providers.

This information may include your name, contact details, payment information, and other data relevant to the services we provide.

Consent for Data Collection and Usage

By providing your personal information, you consent to its collection, use, and disclosure according to this Privacy Policy. We will obtain additional consent for purposes that require it, as mandated by GDPR and Australian Privacy Principles.

Use of Personal Information

We use your personal information to:

  • Provide you with our products and services.
  • Send you updates and marketing communications.
  • Comply with legal requirements and protect our legal rights.

Disclosure of Personal Information

We may disclose your information to our employees, partners, and third-party service providers as necessary. Your data may also be shared for legal reasons or as part of business asset transfers. We take steps to ensure third parties comply with this Privacy Policy and applicable laws.

International Transfers

Your data may be transferred to, stored in, or processed in countries other than your own. We comply with GDPR requirements for international data transfers.

Security Measures

We have security measures to protect your information from unauthorized access, disclosure, or loss. However, we cannot guarantee complete security for data transmitted over the internet.

Access to Your Personal Information

You have the right to access, correct, or delete your personal information. Contact us at info@arkahna.io for these requests. A small administrative fee may apply.

Complaints

If you have concerns about our privacy practices, send your complaints to 45 St Georges Terrace, Perth, Western Australia, 6000.

Changes to This Policy

We may update this policy periodically. Check our website for the latest version.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.